A major technical disruption has hit Microsoft services globally, leaving users unable to access several key applications. The outage, which began at 11:32pm Bangladesh time on Thursday, has affected millions of people worldwide, including in Bangladesh, who are unable to use Microsoft's email service Outlook, video conferencing software Microsoft Teams, and Microsoft 365 online.

Scope of the Disruption

The impact of the outage extends beyond email services, also affecting the artificial intelligence-based assistant Copilot. Various companies and government institutions have reported being unable to communicate through Outlook. Multiple corporate organizations in Bangladesh are facing difficulties as their Outlook email users are affected by the disruption.

Microsoft's Response

Microsoft has stated that the problem occurred due to excessive pressure on their technical infrastructure. The US technology giant said on Thursday that the steps taken to resolve the issue are not working as expected, and they are now seeking alternative solutions.

Outage Detection

The outage has been identified by Downdetector, a service that tracks technical disruptions. The prolonged disruption is causing major problems for organizations worldwide. Microsoft said on social media platform X, "We are monitoring the effectiveness of the changes we implemented to increase service availability."