The Civil Aviation Authority of Bangladesh (CAAB) has issued fresh directives to airlines operating international flights on Bangladesh routes, urging them to rationalize airfares and improve cabin conditions and passenger services. The instructions were issued on Wednesday night (November 11) amid growing concerns over service quality.

Focus on Cabin Cleanliness and Passenger Services

CAAB said it has received complaints about poor cabin hygiene and declining passenger service standards on several international flights. The authority has instructed the concerned airlines to take immediate corrective measures, including improving cabin cleanliness, seating arrangements, lavatories, and overall passenger experience.

Directive to Rationalize Airfares

The regulator also expressed concern over abnormally high airfares on some Bangladesh-bound routes. Airlines have been asked to set fares at reasonable and fair levels to protect passengers from excessive financial burden. Transparency in fare determination has also been emphasized.

Strengthened Monitoring Ahead

CAAB has announced that it will intensify its monitoring activities to ensure compliance with the directives. The authority warned that necessary action would be taken against any airline found violating the instructions. The move is aimed at safeguarding passenger interests and restoring discipline in the country's aviation sector.