The open court (Ganoshunani) initiative by the Deputy Commissioner (DC) in Gazipur is enabling citizens to receive administrative services directly, bypassing lengthy bureaucratic procedures. The program has notably bolstered confidence in the administration, particularly among the underprivileged and marginalized segments of the local population.

Objective and Scope of the Open Court

The primary objective of the DC's open court is to deliver administrative services to the citizens' doorsteps. Residents can now file applications and seek resolutions for issues related to land, citizenship certificates, allowances, and other administrative matters, often receiving on-the-spot solutions. Organizers believe this approach is saving ordinary people from harassment by middlemen and complex procedural delays.

Public Response and Growing Trust

Participants in the open court have shared that previously, resolving a single issue required multiple visits to the DC office, often with prolonged waiting periods and no guaranteed outcome. Now, many problems are being resolved on the same day during the open court sessions. This transparent and swift service delivery has fostered a growing sense of trust among local residents towards the administration. Reports from Kaler Kantho and Bangladesh Pratidin have highlighted this positive development.

Role of the Administration

The district administration is committed to holding these open court sessions regularly to listen to and address public grievances. The initiative has garnered a significant response at the local level. Civil society representatives have welcomed this move, expressing hope that such programs will further bridge the gap between the administration and the public.